When we began as Falcon Stamp Company in 1945, we primarily communicated with our valued customers about their collections via postal mail. Over half a century later in 2017, we plan to continue making use of modern and emerging technology for the convenience of our customers. However, we do not plan to lose the personal touch. We feel the approvals system is the most effective way to personally serve postcard, banknote, and coin collectors the World over…unless they happen to visit us in person.
If you do visit our facilities, you will not encounter conveyor belts carrying coins across the building. Nor will you find banknotes being packaged by advanced robotic equipment. Likewise, you can rest assured that real people prepare your customized approval selections with their very own hands! If you call our 800 number, you will get an automated company directory to choose from but you will never hear, “Press 1 if you collect coins…press 2 if you collect coins from countries that start with the letter “A”…and so on.
Yes, you can use our Web site to peruse items and place orders 24 hours a day. And, of course you can email us–even from your cell phone if you like. But we’ll keep right on serving you the best way we know how–the old fashioned and personal way. While we may have to squint at printed reference manuals and hunch over the stacks of coins and banknotes every day. We wouldn’t have it ay other way. We love the job. We love the hobby. And we love our customers. Happy Holidays from all of us at Falcon Coin and Currency Company. We look forward to serving you for many years to come.